Cover image for You first : inspire your team to grow up, get along, and get stuff done
You first : inspire your team to grow up, get along, and get stuff done
Publication Information:
Hoboken, New Jersey : John Wiley & Sons, Inc., 2013
Physical Description:
vi, 232 pages : illustrations ; 24 cm.


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PSZ JB 30000010323058 HD66 D38 2013 Open Access Book Book

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Five common problems your team is susceptible to'and the one thing you can do to fix all of them

There are so many ways a team can go wrong. Does your team make decisions so slowly that nothing ever gets done, or does it go too fast and miss critical issues that come back to bite you later? Does your team bicker endlessly or smile and nod while avoiding the tough issues? Too often, team dysfunction leads to abysmal productivity and zero innovation for your organization, as well as misery and wasted time for you. Most team members sit and wait, feeling trapped in a team that just isn't working. You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done presents a radical new idea: you can change your team. Author Liane Davey shows how you, from any seat at the table, even without support from your colleagues or your team leader, can transform even a toxic team. It starts with living up to five responsibilities that will change the workings of even the most dysfunctional team.

Addresses the five most common ways your team can become toxic Gives you a diagnostic to see if your team is at risk Doles out practical suggestions to deal with the crisis in the short-term Instructs you on how to disrupt the patterns that leave you in an endless cycle of dysfunction Replaces those patterns with positive interactions and even productive conflict Gives you the right words to say to change your team for the better'starting today Written by Liane Davey, PhD, a highly sought-after consultant and Principal of Knightsbridge Leadership Solutions and the Vice President of Global Solutions and Team Effectiveness

Designed for front line employees, middle managers, executives, or anyone who works regularly in teams, You First will help you figure out how to make your team happier, healthier, and more productive.

Author Notes

LIANE DAVEY, PhD, is a Principal of Knightsbridge HumanCapital Solutions, Inc. and the Vice President for Global Solutionsand Team Effectiveness. She is sought out by executives at some ofNorth America's leading financial services, consumer goods,high-tech, and healthcare organizations to rehabilitate teams thathave become toxic and to work with healthy teams that want to taketheir performance to the next level. A dynamic keynote speaker,Liane takes her message about vital teams to leaders at conferencesand management retreats around the world.She is the coauthor of Leadership Solutions .

Table of Contents

Chapter 1 Change Yourself, Change Your Teamp. 1
The Great Promise of Teamsp. 3
The Sad Reality of Teamsp. 4
Teams Are Here to Stayp. 4
What I've Learned about Fixing Teamsp. 5
There's One Catchp. 7
The Road Aheadp. 8
Change Your Teamp. 10
Chapter 2 Toxic Teamsp. 13
How Sick Is Your Team?p. 19
Copingp. 20
Chapter 3 The Crisis Junkie Teamp. 23
The Value of Crisisp. 27
Origins of a Crisis Junkie Problemp. 28
Impact of Being a Crisis Junkie Teamp. 30
Diagnosticp. 33
Triage and Emergency Medicinep. 34
Chapter 4 The Bobble Head Teamp. 39
The Desire for Harmonyp. 44
Origins of a Bobble Head Problemp. 45
Impact of Being a Bobble Head Teamp. 47
Diagnosticp. 49
Triage and Emergency Medicinep. 49
Chapter 5 The Spectator Teamp. 55
Overloadp. 59
Origins of a Spectator Teamp. 60
Impact of Being a Spectator Teamp. 62
Diagnosticp. 63
Triage and Emergency Medicinep. 64
Chapter 6 The Bleeding Back Teamp. 69
Civilityp. 73
Origins of a Bleeding Back Teamp. 74
Impact of Being a Bleeding Back Teamp. 76
Diagnosticp. 79
Triage and Emergency Medicinep. 79
Chapter 7 The Royal Rumble Teamp. 85
Engagementp. 89
Origins of a Royal Rumble Teamp. 90
Impact of Being a Royal Rumble Teamp. 92
Diagnosticp. 94
Triage and Emergency Medicinep. 94
Chapter 8 The You in Teamp. 101
Team Buildingp. 103
It's about Youp. 106
Your Responsibilitiesp. 107
Chapter 9 Start with a Positive Assumptionp. 111
It's Over before It's Begunp. 113
Start with a Positive Assumptionp. 119
Competence, Reliability, and Integrity of Your Teammatesp. 126
Health Check: Are You Starting with a Positive Assumption?p. 128
Chapter 10 Add Your Full Valuep. 131
Pale Imitationsp. 134
Add Your Full Valuep. 138
A Word about Vulnerabilityp. 145
Adding the Wrong Valuep. 148
Health Check: Are You Adding Your Full Value?p. 149
Chapter 11 Amplify Other Voicesp. 153
The Need for Speedp. 156
Drowning Out Minority Voices-The Power and the Peril of the Majorityp. 157
The Importance of Diversityp. 159
Amplify Other Voicesp. 162
What Is Diverse?p. 168
Health Check: Are You Amplifying Other Voices?p. 169
Chapter 12 Know When to Say "No"p. 173
Spread Too Thinp. 176
Know When to Say "No"p. 181
How to Say "No"p. 187
Help! It Didn't Workp. 189
Times to Say "Yes"p. 190
Health Check: Do You Know When to Say "No?"p. 191
Chapter 13 Embrace Productive Conflictp. 193
We Stink at Conflictp. 197
Why We Don't Fight the Good Fightp. 198
Embrace Productive Conflictp. 201
The Path Forwardp. 203
Health Check: Are You Embracing Productive Conflict?p. 211
Chapter 14 You Firstp. 215
Notesp. 223
Acknowledgmentsp. 225
About the Authorp. 227
About Knightsbridgep. 228
Indexp. 229