Cover image for Uniting the virtual workforce : transforming leadership and innovation in the globally integrated enterprise
Title:
Uniting the virtual workforce : transforming leadership and innovation in the globally integrated enterprise
Personal Author:
Series:
Microsoft executive leadership series
Publication Information:
Hoboken, NJ : John Wiley & Sons, 2008
Physical Description:
xvi, 203 p. : ill. ; 24 cm.
ISBN:
9780470193952
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Item Category 1
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PSZ JB 30000010194247 HD66 S62 2008 Open Access Book
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Summary

Summary

Praise for Uniting the Virtual Workforce

"Uniting the Virtual Workforce offers much-needed guidance on howto navigate the largely unmapped territory of virtual workenvironments in the global economy. The authors do an outstandingjob of presenting how organizations should address the challengesof virtual workforces so as to reap the huge potential benefits ofincreased growth, productivity, and innovation."
-C. Warren Axelrod, PhD, Chief Privacy Officer and BusinessInformation Security Officer, U.S. Trust, and author of OutsourcingInformation Security

"Lojeski and Reilly bring us something that readers of businessbooks so rarely get-no nonsense practical guidance on how to managedistance, especially where it most often serves as an impediment toworking effectively.Ê If you interface with widely dispersedteam members who rarely see one another and communicate by virtueof impersonal electronics, you may expect to find this bookprovocative, counterintuitive, and above all, exciting. It givesall of us who have to struggle, while working with talent stretchedacross distance, hope, that maybe there are ways to do thisright!"
-Patrick J. McKenna, author of First Among EqualsÊ

"A must-read for global corporate executives who managegeographically dispersed job sharing teams. Practical strategiesfor preventing productivity loss and optimizing innovation. Theauthors pull no punches in showing the real downsides to thevirtual work phenomenon; they have done a great service for usall."
-Jeff Saperstein, author of Creating Regional Wealth in theInnovation Economy

"Uniting the Virtual Workforce charts the course for competing inthe twenty-first century by tapping into the powers of virtualwork. Any manager who ignores the virtual workforce isunderperforming, and any company or organization that does notappreciate virtual work is already at a competitive disadvantage.Karen and Dick have tapped into a key ingredient in the recipe forglobal growth."
-Jerry MacArthur Hultin, President, Polytechnic University, andformer Under Secretary of the Navy

"Authors Sobel Lojeski and Reilly have provided a useful primer forthe harried executive striving for productivity improvements whileseeing the workload expand and the workforce disperse. Usingconceptual definitions of Physical, Operational, and AffinityDistance to describe the multifaceted dimensions of building teamsof people to work effectively together, the authors construct avery powerful set of metrics for a manager to improve thecapability of his or her workgroup, no matter where it resides orhow it is composed. The book is rich in anecdotes and specificstudies that illustrate the concepts in an engaging, pertinent, andeasy-to-understand manner. In an age of outsourcing, offshoring,and decentralizing groups of people who have to get things donetogether, reading this small book will repay itself many timesover."
-Charles House, Director, Media X Lab at Stanford University, andformer Director of the Societal Impact of Technology, IntelCorporation


Author Notes

Karen Sobel Lojeski, PhD, is CEO of Virtual DistanceInternational, a consulting firm specializing in measuring andmanaging the impact of virtual distance in the workforce; acontributing writer to CIOInsight.com; and a popular speaker onVirtual Distance and the impact it has on today's workplace.

Richard R. Reilly, PhD, is a Professor of Management at theWesley J. Howe School of Technology Management at the StevensInstitute of Technology and Chief Technology Officer at VirtualDistance International.Ê He is the coauthor of Blockbusters:The Five Keys to Developing Great New Products.


Table of Contents

Prefacep. xi
Acknowledgmentsp. xv
Introduction: The Road to Virtual Distancep. 1
Part 1 Meeting, Measuring, Mapping, and Managing Virtual Distancep. 7
Chapter 1 Redefining Distancep. 9
Chapter 2 Meeting Virtual Distancep. 25
Chapter 3 Measuring Virtual Distancep. 51
Chapter 4 Mapping Virtual Distancep. 71
Chapter 5 Managing Virtual Distancep. 89
Part 2 High-Impact Virtual Distance Strategiesp. 107
Chapter 6 Redefining Teamsp. 109
Chapter 7 Ambassadorial Leadershipp. 123
Chapter 8 Re-imagining Innovationp. 143
Chapter 9 Technology: The Elephant in the Roomp. 161
Chapter 10 The Futurep. 187
Indexp. 199